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Privacy Policy

Last Updated: [2026/02/26]

 

 

At Krafted, we value your privacy as much as we value good design. This policy outlines how we collect, use, and protect your information when you shop for your home with us.

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1. Information We Collect

 

To get that sofa from our warehouse to your living room, we need a few details:

  • Personal Identifiers: Name, shipping address, billing address, email, and phone number.

  • Payment Information: Credit card details (processed securely via [Stripe/PayPal/etc.]; we do not store your full card number).

  • Order History: What you bought, when you bought it, and any custom specifications.

  • Device Data: Your IP address, browser type, and how you interact with our site (thanks to cookies).

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2. How We Use Your Information

 

We don’t collect data just for the sake of it. We use it to:

  • Fulfill Orders: Processing payments and shipping your furniture.

  • Communicate: Sending order updates or responding to your design questions.

  • Improve the Experience: Analyzing site traffic to make our store easier to navigate.

  • Marketing: Sending you catalogs or sale alerts (only if you’ve opted in).

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3. Sharing Your Information

 

We only share your data with the "essential workers" of our business:

  • Delivery Partners: Logistics companies that need your address to deliver your items.

  • Payment Processors: Secure gateways that handle the money.

  • Marketing Tools: Services like [Mailchimp/Klaviyo] to send our newsletters.

  • Legal Requirements: If the law requires it, we may disclose information to protect our rights or comply with judicial proceedings.

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4. Your Rights & Choices

 

You are in the driver's seat when it comes to your data:

  • Opt-Out: You can unsubscribe from marketing emails at any time via the link at the bottom of the email.

  • Access & Deletion: You can request a copy of the data we have on you or ask us to delete it entirely.

  • Cookies: You can set your browser to refuse cookies, though some parts of the site might not function perfectly.

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5. Data Security

 

We use industry-standard encryption (SSL) to protect your data during checkout. While no method of transmission over the internet is 100% secure, we take every reasonable precaution to keep your home details safe.

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6. Changes to This Policy

 

We may update this policy occasionally to reflect changes in our practices or for legal reasons. We’ll notify you of any major changes by posting the new policy here.

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7. Contact Us

 

If you have questions about your privacy, or if you just want to talk about mid-century modern chairs, reach out:

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